My application for credit has been denied. How long do I have to wait to reapply?

You must wait three months and one day to reapply.

I don't live in Belgium. Can I borrow from CPE?

CPE grants loans to foreigners residing in Belgium and Luxembourg.

When can I call you to submit a credit application?

At CPE we always have an advisor on duty from 9 a.m. to 5 p.m.

My co-borrower has just passed away. What are the consequences for my current loan?

The credit continues and must be supported by the living borrower. The borrower must contact us and provide us with the death certificate. If the borrower had death insurance, then the insurance will cover all or part of the insured loan. If there is no death insurance, then the living borrower must bear the cost of the loan alone.

Can you refinance a current mortgage loan to benefit from a better rate?

This is a possible operation but it necessarily involves costs. We advise you to redeem your loan/mortgage credit. We can study your file and offer you a better interest rate and thus buy back your current loan/mortgage credit. Contact our advisors for this purpose.

Can I receive my money in cash?

No, for security reasons, your money is only paid to your bank account.

I received approval for my credit application. How long is this agreement valid?

Once agreement has been obtained from one of our partners, you have three weeks to sign your credit contract. After this period, your agreement is no longer valid and our advisors would then be obliged to submit a new file.