Can reimbursements be made to an account in Luxembourg?

Without any problem, you must know the IBAN and BIC accounts. There are no fees to repay your credit from an account in Luxembourg.

When can I call you to submit a credit application?

At CPE we always have an advisor on duty from 9 a.m. to 5 p.m.

In what form will I receive my money?

You will receive your money as a transfer to your current account within three working days at most.

Do I have to change banks to get a loan from CPE?

No way. The amount of your credit is paid to your usual current account.

I cannot complete my online credit application. What can I do ?

Contact us by phone. Our advisors will take your request by telephone.

How long does it take for the borrowed funds to be deposited into my account?

Once your credit contract is signed in our offices, your money is paid into your bank account within 24 hours. If you are a resident of Luxembourg, you will have to wait 48 hours and if the amount of the credit is superior to the sum of 25.000,00 €, a delay of 3 working days is required.

I just got laid off. What are the consequences on my current credit?

In Belgium, we cannot postpone a payment deadline. If you have lost your job, you should contact us immediately. We can offer you a solution to settle your outstanding credit and offer you a new one. By doing so, we will already gain a deadline.