If you do not pay two installments, your lending institution is legally obligated to terminate your credit contract and request your listing with the National Bank of Belgium. In this case, you will no longer be able to borrow on the credit market until your dispute is resolved.

The vast majority of credit applications are made by phone. However, when your application is accepted, you will need to make an appointment with one of our advisors who will review your supporting documents and give you the credit contract for signing.

You must contact us immediately. We will find a solution together. Remember that after 2 missed installments, your lending institution will terminate your credit contract and you will be listed with the National Bank of Belgium. In this case, you will no longer be able to borrow on the credit market.

The identity card of each borrower in valid order or valid passport. If the borrower is a foreigner but resides in Belgium or Luxembourg, he or she must present a Luxembourg resident card or Belgian residence permit. The last 3 original salary slips from each borrower as well as the last 3 bank statements proving the receipt of your salary into your bank account.