In Belgium, we cannot defer a payment deadline. If you have lost your job, you must contact us immediately. We can offer you a solution to settle your outstanding loan and propose a new one. By doing so, we will already gain a payment deadline.

Our advisors will immediately contact the financial partner who refused your application and try to defend them. By talking to our financial partner, our advisors are often able to change the financial partner’s mind. If, unfortunately, the refusal is confirmed, our advisors will introduce the file to another financial partner.

Yes. Our advisors will settle your current loan and offer you a new loan increased by the desired additional amount.

You must contact us immediately. We will find a solution together. Remember that after 2 missed installments, your lending institution will terminate your credit contract and you will be listed with the National Bank of Belgium. In this case, you will no longer be able to borrow on the credit market.

Vous devez attendre une période de trois mois et un jour pour introduire une nouvelle demande.

The identity card of each borrower in valid order or valid passport. If the borrower is a foreigner but resides in Belgium or Luxembourg, he or she must present a Luxembourg resident card or Belgian residence permit. The last 3 original salary slips from each borrower as well as the last 3 bank statements proving the receipt of your salary into your bank account.

In general, credit requests are taken by our advisors over the telephone. We then submit the file to one of our financial partners who gives us a response within 24 hours. If your application is accepted, we will schedule an appointment for you at one of our agencies so that you can sign your credit contract.

We submit your file to one of our financial partners who will give us a response within 24 hours.

You will receive your money as a transfer to your current account within three working days at most.